IBEXMEASURED VERTICALLY
Ibex

Privacy Policy

Last Updated: August 2026

Introduction

Welcome to Ibex ("we," "us," or "our"), a mobile application available on Google Play that helps climbers automatically record climbing, rappelling, elevation and activity data. This Privacy Policy describes how we collect, use, disclose and safeguard your information when you use the Ibex app or ibex.fit. By downloading, installing or using Ibex, you consent to the practices described in this Privacy Policy.

Developer and Contact Information

The Ibex app is developed and maintained by:

Email: support@ibex.fit
Website: https://www.ibex.fit

Information We Collect

  1. Personal Information: When you create an account, we may collect your name, email address, username and password.
  2. Activity and Sensor Data: To provide Ibex's core functionality, we collect motion, elevation and location data while an activity is being recorded, including pitch distance, elevation gained, moving time and detected activity type (climbing, rappelling, resting).
  3. Usage Data: We may collect information about how you use the app, including device type, operating system and screens visited.
  4. User-Generated Content: Photos, notes and journal entries you choose to attach to a recorded climb.
  5. Location Data: With your permission, we collect location and elevation data to record your climbing activity. You can disable location access at any time in your device settings.

How We Use Your Information

  1. App Functionality: To record, classify and reconstruct your climbing activity, and to build your climbing journal.
  2. Account Management: To create and manage your account, including authentication and account recovery.
  3. Analytics and Improvement: To analyze usage patterns and improve the performance, accuracy and features of Ibex, including activity-detection accuracy.
  4. Communications: To send you updates related to your account or the service. You can opt out at any time.

Disclosure of Your Information

We may share your information with third parties only in the following circumstances:

  1. Service Providers: Trusted third-party providers who help us operate the app, bound by confidentiality obligations.
  2. Legal Compliance: When required by law, regulation, court order or other legal process.
  3. Business Transfers: As part of a merger, acquisition or sale of assets, with notice to you.
  4. With Your Consent: For any other purpose with your explicit consent.

We do not sell your personal information.

Data Retention

We retain your information for as long as your account is active or as needed to provide the service. You may request deletion of your account and associated data at any time by contacting support@ibex.fit.

Your Choices and Rights

  1. Access and Correction: Request access to or correction of the personal information we hold about you.
  2. Deletion: Request deletion of your account and associated personal data.
  3. Location Permissions: Revoke location access at any time through your device's app permissions settings.

To exercise any of these rights, contact us at support@ibex.fit.

Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration or destruction. No method of data transmission or storage is entirely secure, and we cannot guarantee absolute security.

Children's Privacy

Ibex is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we learn we have inadvertently collected data from a child under 13, we will take prompt steps to delete it. Contact support@ibex.fit if you believe this has occurred.

Third-Party Links and Services

Ibex links to related climbing products, including onBelay and Topo360. We are not responsible for the privacy practices of third-party sites or services. Review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated "Last Updated" date above. Your continued use of Ibex after changes constitutes acceptance of the updated policy.

Contact Us

Email: support@ibex.fit
Website: https://www.ibex.fit